What kind of companies do you typically work with? +
Mostly print and packaging operations — from single-plant shops to multi-site manufacturers — but the underlying problem (manual handoffs, disconnected systems, undocumented process) shows up in plenty of production environments outside prepress too. If workflow chaos sounds familiar, it's worth a conversation.
How does an engagement typically start? +
With a free 20-minute discovery call. No pitch — just a conversation about where you're stuck. If it's a fit, you'll get a scoped proposal with a fixed timeline and cost before anything's booked.
Do you work remotely, on-site, or both? +
Both. Discovery, process audits, and a lot of the design and implementation work happen remotely. On-site visits are scheduled when there's real value in walking the floor — new equipment installs, multi-site rollouts, or diagnosing something that doesn't show up on a screen.
How much does a typical engagement cost? +
It depends on scope. A single workflow audit starts at $450. Integration and automation sprints typically start around $2,500. Multi-site standardization work is quoted individually since it scales with the number of facilities involved. You'll always get a fixed number before you commit.
What if I'm not ready for a full consulting engagement? +
Start with a template from the shop — job-ticket naming conventions, DMAIC checklists, SOP templates, and standardization toolkits are all ready to use for $0.99–$99. No engagement required.
How long does a typical project take? +
A workflow audit is a single 90-minute session. Integration and automation sprints usually run a few weeks depending on how many systems are involved. Multi-site standardization work is measured in months, not weeks — real change management doesn't happen overnight.
Do you sign NDAs or work under confidentiality agreements? +
Yes. I've spent 30 years handling client production data, vendor contracts, and internal process documentation — signing an NDA before any detailed discovery is standard practice, not a special request.
What makes your approach different from a typical consultant? +
I've run the floor, staffed the help desk, and sat across the table from sales explaining why a job was late. Most of what I recommend, I've had to live with the consequences of myself — that's a different starting point than someone who's only ever audited a process from the outside.
What happens after the engagement ends — do you offer ongoing support? +
Engagements are scoped to hand off something your team can run without me. If you want a lighter-touch retainer for ongoing questions or periodic check-ins, that's available, but it's never assumed or required.
How do I purchase and use the workflow templates in the shop? +
Click "Buy Now" on any template — you'll get delivery details by email. Templates are built in common formats (PDF, Excel/Sheets, Word) so there's no special software required to use them.
If I buy something, will you email and call me incessantly? +
Nope. I might follow up just to make sure you got what you purchased and that it worked for you. I'd love to hear your story if you feel like sharing, but I'm not going to hound you.
What does DMAIC stand for? +
DMAIC (pronounced "duh-may-ik") stands for Define, Measure, Analyze, Improve, and Control. It is a data-driven, five-phase problem-solving framework used primarily in Lean Six Sigma to improve, optimize, and stabilize existing business processes and eliminate defects.
What are the automation toolsets I can work with? +
Generally in the prepress industry, it's either Esko or Hybrid. I have more experience with Esko, but we can figure out anything! I have a great deal of experience with the related systems as well, Adobe, printing software, RIPs, plating systems, anything we need to interact with to make it work!

Still have a question?

Skip the guessing and just ask — I typically respond within one business day.